Louise recovered compensation for client who was injured when she fell on uneven floor at work.
The client was taking cardboard packaging from her shop to the waste storage area at a shopping centre. As she was talking towards the storage area she tripped over uneven concrete flooring, falling to the ground.
She was taken to DRI and x-rayed, but staff initially missed the fracture, but later called the client back for treatment.
The shopping centre was held liable and an out of court settlement was agreed.