Lyn Shepherd

New client supervisor

Areas of specialism: Handling New Enquiries, Providing Cost Estimates, Assessing Requirements

Customer testimonials

  • I am ever so grateful for your prompt response. Such an amazing service – I will be your future customer for many more deals.

  • I just felt compelled to say how lucky you are to have such a knowledgeable and thoughtful employee in Lyn. Her care and compassion and support were second to none.

  • Lyn was absolutely fabulous. She calmed me down, explained things to me and I would love to meet her to thank her personally.

  • Lyn is an absolute star and the sole reason I decided to use your firm over others.

Lyn is the first point of contact for new clients making enquiries about conveyancing, wills and probate, commercial property, dispute resolution and employment. Lyn also manages our Personal Injury and Clinical Negligence new work team.

Lyn is highly experienced in handling new client enquiries and has a unique ability to give clear and straightforward information to clients.

She brings a friendly empathetic manner to fully understand each client’s individual requirements, which allows a full assessment of a client’s needs. Lyn then provides a fee quote and will ensure that each client instruction is allocated to an appropriate lawyer to progress.

There is no charge for Lyn’s time, she is always happy to spend time with clients to ensure we have as much information as possible at the start of a new instruction.

Having spent some 28 years as production and logistics manager of a high security credit card manufactory company, Lyn retired but inactivity did not suit her and she joined the company in 2013.

In her spare time Lyn enjoys family time, reading, sewing, and Playstation games.

 

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