You should read the following information carefully as it contains important detail about how we will use the personal information that you give to us.
Atherton Godfrey will collect and hold certain information about clients, visitors to or website and those who make enquiries either by using this website, or in other ways, such as by telephone, SMS or in writing.
We will use our reasonable endeavours to keep and use the personal information in the way described below:
The personal information we collect from you will include some basic contact details such as your name, address, telephone number and e-mail address.
As legal service providers, we are likely to also need to collect and hold other more sensitive information about you or your business, such as medical information, in the case of an injury case, or financial business details.
When the information will be collected
Your personal information may be collected when you raise an enquiry with us, either by using one of the forms on our website or when making enquiries by telephone. That information will be used to help us to deal with your enquiry but we may also keep it in on our records in order to be able to take your enquiry further and enable us to provide appropriate services to you.
Correspondence you submit to us, by whatever medium, may also contain personal data. We may keep a copy of that correspondence on your records, including any correspondence sent to us under our complaints procedure.
To help prevent fraud and to comply with our requirements as a law firm regulated by the Solicitors Regulatory Authority, we may also use the information that we hold to undertake credit reference checks and anti-money laundering checks.
We may also use the services of a third party credit reference agency to undertake the necessary checks. These credit searches will be recorded on your file and will be available to other organisations when making decisions about offering you credit or for preventing fraud and money laundering activities.
Information about third parties
We will also automatically collect other non-personally identifiable information when you visit our website. This information is collected for the purpose of system administration and to audit the use of our website. It is not used to identify individual users, but collects information about IP addresses, operating systems and types of browser.
We may also use your data to help us manage and analyse our business performance and for other business purposes such as market research that we undertake from time to time.
Confidentiality and external service providers
External service providers may be appointed on occasions to help with our business functions, for example with our IT systems. If reasonable to do so, we may disclose some personal information that we hold in order to allow them to perform their business services. On these occasions appropriate confidentiality and security obligations are put in place with any service provider that we may use.
Our website may contain links to third party sites. We cannot be held responsible for any use of your personal information that you disclose when using those third party sites. We cannot protect any information that you disclose on those sites and strongly recommend that you review the privacy statements on the individual sites that you visit.
From time to time we may need to tell users of our website and our other services about important changes or about essential technical and legal matters. This communication will be made by any medium appropriate, including email, telephone, text or post.
The secure transmission of email cannot be guaranteed. If you have any concerns about email security then please telephone or write instead.
We reserve the right to disclose personal information where required to do so by law, to exercise our legal rights or defend ourselves against legal claims, to protect and to defend our rights and property or that of our clients, to protect the personal safety of our staff, clients and the public.
We further reserve our right to disclose your personal information where we have the right to do so in accordance with applicable data protection legislation.
Atherton Godfrey is the sole owner of the information that you provide. We may transfer part or all of our customer database, including personal information, to a third party who acquires a substantial portion of all the assets in the Firm or the website service, whether by merger, acquisition or other re-organisation.
We will not sell or rent information about you to a third party without your express consent.
Right of Access
You have the right to access the personal data that we hold about you. You can request a description of the date being processed and may be entitled to receive a copy of it. Any such request should be made in writing and addressed to:
Data Protection Officer
8 Hall Gate
We reserve the right to charge an administration fee of £20 plus VAT to cover the cost of dealing with any such request.
We are obliged to ensure that any information that we hold about you is both accurate and up to date. You have the right to ensure that any inaccuracies in your personal date are corrected or removed. To help us to ensure that the personal data that we hold about you is accurate and up to date, please notify us of any changes such as change of address, telephone number or email, by contacting John McQuater, Data Protection Officer at the above address.
Changes to this Policy
You can also get in touch by calling us on 01302 320621 or email firstname.lastname@example.org
Atherton Godfrey is a data controller and has a registration in place with the Information Commissioner (the regulatory body that deal with data protection compliance issues). Our registration number is Z7421448.